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Improvement Management

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Improvements Module

There should be the ability for the system to email the assigned users when actions are due rather than have them appear on their dashboard - this is a major issue for us. The Improvements add-on could be a brilliant tool if the the somewhat restr...
Guest over 2 years ago in Improvement Management 0 Open for voting

Add "Import" functionality to Improvement add-on

Similar to the Risk Module, there should be an option to import improvements following a template. We have the need with our quality and compliance team to upload "history" to Promapp and the only way we are able to do this is manually one by one,...
Guest about 4 years ago in Improvement Management 6 Open for voting

Include Parent Value as well as Field Value on on Improvement Register

We ask our users to identify the Root Cause of an incident in the form of Root Cause Level I and Level II. For example, if it was a Root Cause Level I of "System/Technology: Error, then we ask them to further drill down and tell us if it was due t...
Guest almost 2 years ago in Improvement Management 0 Open for voting

Ability to reorder sub location fields in the Improvements Module.

We use the sub location field for project numbers/descriptions. They are sorted numerically by default, however with over 100 projects it would be beneficial to reverse sort the order so the most current project is available at the top of the drop...
Guest 9 months ago in Improvement Management 1 Open for voting

Group name in process name

Would be great to add automatically path do process name. e.g. [Group]-[Subgroup]-[Process name]
Guest 9 months ago in Improvement Management 0 Open for voting

Default Event Owner to blank

Event Ownership is critical to accountability. Currently, an event's owner is defaulted to the Incident Portfolio Manager. We would like the option to configure each portfolio to either default the event owner to the Incident Portfolio Manager, Re...
Guest over 1 year ago in Improvement Management 1 Open for voting

Ability to add viewers to Incidents

We would like to have the reporter of the incident to have the capability to add viewers to the reported incident when submitting the form. Once the ticket is submitted we don't want to have the users with the specific permission to edit the ticke...
Guest over 3 years ago in Improvement Management 2 Open for voting

Ability to have fields in Improvements Module that allows you to complete on closure

In the Improvements module you are able to make fields mandatory on reporting or assigning. It would be great to have fields that are mandatory to be completed at close out. We have certain fields that would be great for monitoring purposes for ex...
Guest almost 3 years ago in Improvement Management 2 Open for voting

Conditional form fields in Improvement module

We use the Improvement module to track workflow for incidents/events. It would be nice to see some form fields that are activated as a condition of response to a prior field. This would make the event submission experience cleaner for the user.
Guest over 3 years ago in Improvement Management 2 Open for voting

Improvements Module - Disabling of Locations

We use the Improvements Module extensively to report our incidents and complaints. The Location field is of course an important field which determines where the item is sent to and the subsequent workflow. However we have now had the improvements ...
Guest over 5 years ago in Improvement Management 2 Open for voting