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Improvement Management

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Process updates on mobile application

I have a number of processes that I need to review. These are viewable on desktop but not on the mobile app. Could they be made viewable for reading on the mobile app?
Guest 9 months ago in Dashboard & Notifications / Improvement Management 4 Open for voting

Include Parent Value as well as Field Value on on Improvement Register

We ask our users to identify the Root Cause of an incident in the form of Root Cause Level I and Level II. For example, if it was a Root Cause Level I of "System/Technology: Error, then we ask them to further drill down and tell us if it was due t...
Guest over 2 years ago in Improvement Management 0 Open for voting

Start treatment review from within the treatment

Today you have to kick-off a treatment review from the Process Manager dashboard. Would be nice if you could start the review process from within the treatment itself instead of needing to navigate to the dashboard and then double back to complete...
Jonathan Butler 10 months ago in Improvement Management 0 Open for voting

Relate Treatment Control to Process

Right now there is no way to effectively see which treatment controls are related to different processes. Administrators should be able to identify if a control does not exist yet, OR if it does, which process / process activity is it derived from...
Jonathan Butler 10 months ago in Improvement Management 0 Open for voting

Conditional Incident Form

Right now if different groups of users need to be able to see different content on the incident submission form, you need to create multiple different submission forms, even if 60% of the content is the same. It would be incredibly powerful if you...
Jonathan Butler 10 months ago in Improvement Management 0 Open for voting

Keep me informed opt out- improvements

When adding an improvement / feedback /incident, the ' keep me informed' check box is an opt out. Could it be reversed as an opt in?
Guest 11 months ago in Improvement Management 0 Open for voting

Save and resume later when report improvements

can we pls have function of save and resume later at the initial reporting of improvement module?
Guest 11 months ago in Improvement Management 0 Open for voting

Conditional form fields in Improvement module

We use the Improvement module to track workflow for incidents/events. It would be nice to see some form fields that are activated as a condition of response to a prior field. This would make the event submission experience cleaner for the user.
Guest almost 4 years ago in Improvement Management 3 Open for voting

Ability to add viewers to Incidents

We would like to have the reporter of the incident to have the capability to add viewers to the reported incident when submitting the form. Once the ticket is submitted we don't want to have the users with the specific permission to edit the ticke...
Guest about 4 years ago in Improvement Management 2 Open for voting

Default Event Owner to blank

Event Ownership is critical to accountability. Currently, an event's owner is defaulted to the Incident Portfolio Manager. We would like the option to configure each portfolio to either default the event owner to the Incident Portfolio Manager, Re...
Guest about 2 years ago in Improvement Management 1 Open for voting