Some senior managers find that telling them to look at documents linked to processes is a step too far for their valuable time – they just want to focus on processes (new, changed, awaiting their approval). Some processes can have 10 or 20 documents linked, which means the Dashboard number is quickly dominated by documents, not the key focal point which is processes.
I have received much feedback from senior managers asking for this clutter to be removed
I was embarrassed to tell her that the only way to clear the 500+ document notifications was to click 'Mark all as seen" 25+ times. This seems wasteful and antiquated. Many senior managers get turned off when they see a large (seemingly unmanageable) number on their Dashboard. It becomes a distraction. Processes are supposed to be the focal point of Promapp, not the documents linked to those processes.
Thank you for allowing me to use such a wonderful tool and try to influence the ability of this department to continuously improve.