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Status Not Planned
Created by Guest
Created on Feb 1, 2021

Enable dashboard notifications & emails when an incident owner is changed

Please see all details in the word attachment including our business workflow. I have had a call with Tanzim as it was initially thought there is a workaround for this but there is not.
  • ADMIN RESPONSE
    Mar 5, 2024

    Thank you very much for posting your feedback. At this time, we will not be adding this request to the near-term backlog. However, we re-evaluate requests every quarter and will reach out if priorities change. Please keep the feedback coming as it is critical for our longer-term planning.

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  • Guest
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    Sep 7, 2022
    Thank you for the suggestion. I agree that this would be greatly beneficial for when items are reassigned. This isn't on our current roadmap, however we'll monitor voting on this idea from other clients.