RELATED IDEAS
Portfolio (Raise Ticket) Notifications Manager
Currently when an Improvement is created from feedback (Raise Ticket Button), all Process stakeholders are added to the Improvement as a 'Viewer'. This means that the email notifications about the improvement go to these users as well.
I would like to be able to dis/allow process stakeholders being added to the improvements raised from feedback.
This would be helpful in keeping feedback workflow within Promapp. e.g. User submits feedback on process, Process Analyst reviews feedback item and raises ticket (Auto-closing feedback item with ticket reference). Raised ticket can them go through improvements workflow as expected.
I would like to be able to dis/allow process stakeholders being added to the improvements raised from feedback.
This would be helpful in keeping feedback workflow within Promapp. e.g. User submits feedback on process, Process Analyst reviews feedback item and raises ticket (Auto-closing feedback item with ticket reference). Raised ticket can them go through improvements workflow as expected.
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ADMIN RESPONSEFeb 23, 2024
Thank you very much for posting your feedback. At this time, we will not be adding this request to the near-term backlog. However, we re-evaluate requests every quarter and will reach out if priorities change. Please keep the feedback coming as it is critical for our longer-term planning.
