With hundreds of processes requiring review that include 10 or more screenshots or videos (images) it is painfully time consuming going through each item individually for each process. As these images also require a review it creates hundreds of items for review in the backlog.
As all images, videos, and documents attached to a process are reviewed at the time of the process review it would awesome if when a process is reviewed that all the attachments are considered reviewed and marked as complete at the same time.
I agree with this, we are painfully manually pushing out all our images to the maximum term of 120 months and images are reviewed at the time of a Process Review (which makes sense to me). However, this has caused a lot of work and eventually in around 8-10 years all these images will be appearing on dashboards again for review. Ideally, we would like to push out images and videos indefinitely, but this is not a feature.
As a promaster, trying to manage documents and keep ontop of reviews or archive old ones is challenging. this would be such a great value add to the system.
I hate having to tell our users that a process review doesn't automatically review the attached documents, its something they assume can happen and then paints a negative light on process manager when some of those issues are explained.
Please invest in this!
This is probably the number one request I get from users. My users have stopped adding screenshots for the most part due to how onerous the annual reviews become.
We have document review turned off, so no issue for us. However I would like to ask why a Review isn't 'completed' and removed from the outstanding list when the process is republished after the review date. Our staff tend to forget to go and click the 'Reviewed it' button
When I view the Document Library, I found it quite disengaging to see the amount of content that are not going to be viewed within the library. Have had similar feedback from staff.
If it does load, only the first 20 records are showing. It takes another minute or two to load the next page.
Also, for the ability of Promasters who are also PO/PE to separate out what is actually due for their review vs what is there just because they are a Promaster.
It is currently really difficult for me to locate what is actually due for my review (because I am the PO/PE) vs what I need to chase someone else for because they are the PO/PE and I'm only seeing it as a Promaster
- What if those documents are used across multiple processes? They may be appropriate for that process being reviewed, but out of date for other associated processes
- What if the process reviewer is not a document owner?
We acknowledge the pain point here, and need to conduct further research before implementation.
It is defintely double handling that they need to review documents, images, forms seperately to the process especially as part of updating a process or reviewing it they are conciencous and going into those documents and making sure the content is up to date. They then feel like they are being punished and have to perform the same tick and flick task by going into a document (which they have already reviewed as part of a process) and having to mark it off as reviewed.