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Status Open for voting
Categories Process Map
Created by Guest
Created on Jan 20, 2025

Option to choose how Timescales are shown

Currently, Timescales roll up to the next available measuring unit if it is exceeded (e.g. 60mins -> 1 Hour, 5 working days -> 1 week, etc...). As a business, we show all our SLAs as working days, so we would like the option to choose the default timescale unit. Instead of 7 days being changed automatically to 1.4 weeks, it would stay as 7 days, 20 working days would be shown rather than being changed to 4 weeks and so on.

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  • Guest
    Reply
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    Jan 27, 2025

    this would be excellent to be abe to use days rather than weeks or point of a week :-)


  • Guest
    Reply
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    Jan 21, 2025

    This would definately help with our mapping.