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Improvement Management

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Default Event Owner to blank

Event Ownership is critical to accountability. Currently, an event's owner is defaulted to the Incident Portfolio Manager. We would like the option to configure each portfolio to either default the event owner to the Incident Portfolio Manager, Re...
Guest over 1 year ago in Improvement Management 1 Open for voting

Ability to add viewers to Incidents

We would like to have the reporter of the incident to have the capability to add viewers to the reported incident when submitting the form. Once the ticket is submitted we don't want to have the users with the specific permission to edit the ticke...
Guest over 3 years ago in Improvement Management 2 Open for voting

Ability to have fields in Improvements Module that allows you to complete on closure

In the Improvements module you are able to make fields mandatory on reporting or assigning. It would be great to have fields that are mandatory to be completed at close out. We have certain fields that would be great for monitoring purposes for ex...
Guest almost 3 years ago in Improvement Management 2 Open for voting

Ability to edit or delete attached or linked documents on completed event/incident actions

Currently a document cannot be deleted once an event/incident action is completed. The only workaround is deleting the whole incident and create new one, which would affect all involved parties. Promasters should be able to remove or edit them.
Guest about 5 years ago in Improvement Management 2 Not Planned

Conditional form fields in Improvement module

We use the Improvement module to track workflow for incidents/events. It would be nice to see some form fields that are activated as a condition of response to a prior field. This would make the event submission experience cleaner for the user.
Guest about 3 years ago in Improvement Management 2 Open for voting

Improvements Module - Disabling of Locations

We use the Improvements Module extensively to report our incidents and complaints. The Location field is of course an important field which determines where the item is sent to and the subsequent workflow. However we have now had the improvements ...
Guest over 5 years ago in Improvement Management 2 Open for voting

Ability to change improvement portfolio

Within the Improvement Module, I'd like to be able to change the Improvement Portfolio for an improvement. It's doesn't appear that it's currently possible to do this. I'm utilising the Improvement Module to collect staff suggestions. Some of thes...
Guest over 4 years ago in Improvement Management 2 Not Planned

API improvement csv reports

The improvement csv reports don't accurately capture the closing remarks for action items within an incident. When we run and customise our reports for the audit committee, executive and external auditors it adds more value to see what the managem...
Guest over 3 years ago in Improvement Management 1 Open for voting

Filter on Incident Register

In the improvements module, on the register page, there are filters for every status except one. I would like to request a filter for the “Ready to Close” status.
Guest over 2 years ago in Improvement Management 1 Open for voting

Allow more characters in the Improvements Module - Category Fields

I am creating action lists for working groups but the Category title and sub Category titles only allow 50 characters - it is very hard to describe actions in 50 characters and makes this very limited. I would like to use the improvements module f...
Guest over 2 years ago in Improvement Management 2 Open for voting