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Improvement Management

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Conditional Incident Form

Right now if different groups of users need to be able to see different content on the incident submission form, you need to create multiple different submission forms, even if 60% of the content is the same. It would be incredibly powerful if you...
Jonathan Butler about 1 year ago in Improvement Management 0 Open for voting

Conditional form fields in Improvement module

We use the Improvement module to track workflow for incidents/events. It would be nice to see some form fields that are activated as a condition of response to a prior field. This would make the event submission experience cleaner for the user.
Guest about 4 years ago in Improvement Management 3 Open for voting

Keep me informed opt out- improvements

When adding an improvement / feedback /incident, the ' keep me informed' check box is an opt out. Could it be reversed as an opt in?
Guest about 1 year ago in Improvement Management 0 Open for voting

Save and resume later when report improvements

can we pls have function of save and resume later at the initial reporting of improvement module?
Guest about 1 year ago in Improvement Management 0 Open for voting

Ability to add viewers to Incidents

We would like to have the reporter of the incident to have the capability to add viewers to the reported incident when submitting the form. Once the ticket is submitted we don't want to have the users with the specific permission to edit the ticke...
Guest over 4 years ago in Improvement Management 2 Open for voting

Default Event Owner to blank

Event Ownership is critical to accountability. Currently, an event's owner is defaulted to the Incident Portfolio Manager. We would like the option to configure each portfolio to either default the event owner to the Incident Portfolio Manager, Re...
Guest over 2 years ago in Improvement Management 1 Open for voting

Ability to edit or delete attached or linked documents on completed event/incident actions

Currently a document cannot be deleted once an event/incident action is completed. The only workaround is deleting the whole incident and create new one, which would affect all involved parties. Promasters should be able to remove or edit them.
Guest almost 6 years ago in Improvement Management 2 Not Planned

Ability to have fields in Improvements Module that allows you to complete on closure

In the Improvements module you are able to make fields mandatory on reporting or assigning. It would be great to have fields that are mandatory to be completed at close out. We have certain fields that would be great for monitoring purposes for ex...
Guest over 3 years ago in Improvement Management 2 Open for voting

Ability to delete completed incident actions

Currently an incident action cannot be deleted once the action is completed. If someone creates an action with an error and mistakenly completes it, it can not be removed from the incident, the only workaround is deleting the whole incident and cr...
Guest over 3 years ago in Improvement Management 1 Open for voting

Ability to attach more than one document per incident action

Currently you can only attach one document to an incident action, there is no way to attach more documents as evidence of the action having being completed.
Guest over 3 years ago in Improvement Management 1 Open for voting