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Process Feedback

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Feedback section enhacement

The possibility to attached files to the feedback session, this will allow us to provide a clearer instruction on the changes or areas of opportunities found in the mapping
Guest 5 months ago in Process Feedback 0 Open for voting

Allow all users to be tagged in Feedback

All users should be allowed to be tagged in Feedback in Process Manager. This would allow business to: Tag users to provide feedback on specific actions/tasks Reduce @ToDo Allow easier monitoring of outstanding feedback pieces
Guest about 1 month ago in Process Feedback 1 Open for voting

Feedback - Tracking mechanism

Some of our users have indicated it would be useful to have further options included in relation to in-process feedback status to help manage and monitor status progression , such as something like , in review , deferrred , and Resolved
Guest 17 days ago in Process Feedback 0 Open for voting

Process feedback option to include links / screenshots

One aspect of the feedback process that staff find frustrating is the lack of a link to the page the user was on and the inability to include screenshots when submitting feedback. This makes it difficult to identify the context when the response c...
Guest 3 months ago in Process Feedback 0 Open for voting

Show unresolved feedback on the dashboard of the current owner if a page has been transferred.

When a page is transferred to a new owner/expert, the dashboard information is not transferred. This means that a new owner is unaware of historic open feedback on their pages.
Guest 3 months ago in Process Feedback 0 Open for voting

Unsolved Feedback Alert

Add a notification bubble on the Feedback button to clearly show that there has been feedback left but remains unresolved. Right now, the user has to know to open the Feedback pane and scroll through.
Guest over 1 year ago in Process Feedback 1 Open for voting

Include process feedback (including star data) in the reporting API

Please can we include the process feedback reporting functionality within the reporting API. Currently, we have to export and amalgamate manual reports from Process Manager to the data we're extracting through the API. These additional steps could...
Guest about 2 years ago in APIs / Process Feedback / Reporting 2 Open for voting

Allow PO/PE to respond to feedback by replying to email directly, instead of having to go into Promapp site

Currently the system automatically emails Process Owners and Process Experts when a piece of feedback is received against a process. It would be much easier for the users to respond to feedback if they did not need to open up Promapp and if inste...
Guest almost 5 years ago in Process Feedback 1 Open for voting

Option to roll-up feedback on a process into a single email rather than at each activity point

If I provide feedback on multiple activities, the owner and expert get multiple emails (we had an instance of 20 emails recently). I'd like to be able to select whether to submit as I go, or complete my feedback and then submit a summary.
Guest almost 2 years ago in Dashboard & Notifications / Process Feedback 0 Open for voting

Feedback - Option to confirm status of feedback

One of our users has indicated it would be useful to consider an option where Process Owners / Experts can indicate a status for feedback responses such as Open, Closed or Pending to enable an oversight of status. At the moment there is a reliance...
Guest about 1 year ago in Process Feedback 0 Open for voting