The possibility to attached files to the feedback session, this will allow us to provide a clearer instruction on the changes or areas of opportunities found in the mapping
All users should be allowed to be tagged in Feedback in Process Manager. This would allow business to: Tag users to provide feedback on specific actions/tasks Reduce @ToDo Allow easier monitoring of outstanding feedback pieces
Process feedback option to include links / screenshots
One aspect of the feedback process that staff find frustrating is the lack of a link to the page the user was on and the inability to include screenshots when submitting feedback. This makes it difficult to identify the context when the response c...
Some of our users have indicated it would be useful to have further options included in relation to in-process feedback status to help manage and monitor status progression , such as something like , in review , deferrred , and Resolved
Show unresolved feedback on the dashboard of the current owner if a page has been transferred.
When a page is transferred to a new owner/expert, the dashboard information is not transferred. This means that a new owner is unaware of historic open feedback on their pages.
Please make the 'response required' feature on the feedback defaulted with a tick.
Many users are forgetting to tick this button when leaving feedback. As far as I can tell - the feedback then shows in your feedback dashboard with a green symbol next to it. When it is green it does add to the count of feedback items to be comple...
Add a notification bubble on the Feedback button to clearly show that there has been feedback left but remains unresolved. Right now, the user has to know to open the Feedback pane and scroll through.
Include process feedback (including star data) in the reporting API
Please can we include the process feedback reporting functionality within the reporting API. Currently, we have to export and amalgamate manual reports from Process Manager to the data we're extracting through the API. These additional steps could...